Cafe Duty Manager
Visa sponsorship
Hospitality · Auckland, New Zealand · Full-Time · $25 - $40/hr · Visa: Employer sponsored
If you have run the floor of a busy UK coffee shop and like being the one holding the keys, this full-time Cafe Duty Manager post in Auckland could suit you. Each shift you would be in charge of how the cafe runs: the espresso machine, the food going out, the till, the stock and the people working alongside you.
Expect to open and close, keep displays filled and the place spotless, settle customer queries with a calm head and help newer staff learn the ropes, all while sticking to food safety and health and safety rules. Weekend availability matters here. Applicants who need an employer-supported visa may be considered for sponsorship.
Before applying, put your shift-leading record on your CV, along with the espresso drinks you can make and any till or stock duties you have handled. You can shape an Auckland cafe shift-lead CV with Build AI CV ahead of sending it.
Key Responsibilities
- Take charge of the cafe on your shift and keep service friendly and professional from open to close
- Organise the team, share out tasks and back colleagues up when it gets busy
- Look after the till, sales and payments, and deal with customer questions or complaints politely
- Oversee coffee, drinks and food so everything leaves the counter looking and tasting right, including packing coffee products
- Keep an eye on cleanliness, hygiene and stock, refilling shelves, displays and supplies, and help with opening and closing routines
- Train newer staff, uphold service standards and follow food safety, hygiene and health and safety rules, representing the business well
Requirements & Eligibility
- Cafe, hospitality, customer service or supervisory experience is preferred
- Experience supporting or coordinating daily cafe operations
- Barista and coffee-making skills are a strong advantage
- Able to give dependable, consistent and professional customer service
- A clear communicator with strong interpersonal skills, able to lead a hospitality team and work as part of it
- Comfortable taking responsibility for operational tasks and making decisions on your own
- A positive attitude, keen to learn and to take on extra responsibilities
- Reliable, hardworking and honest, with good personal presentation and conduct
- Can juggle several responsibilities in a busy, customer-facing setting
- Understands food safety, hygiene and workplace health and safety requirements
- Available to work both weekend days, or at least one Sunday
- Genuine, verifiable hospitality experience and work history
- Must meet applicable New Zealand employment and visa requirements
Apply: Apply by email · WhatsApp
Visa guide: AEWV Guide for UK Workers