Field Service Engineer Technician
Onshore applicants only
Visa sponsorship
Engineering · Auckland, New Zealand · Full-Time · Discussed at interview · Visa: Employer sponsored · Applicants: Onshore applicants only
Engineers who like being on the road will enjoy this one. A growing technology company that serves manufacturing, food and beverage, packaging and automation clients wants an Auckland-based Field Service Engineer Technician to install, service and support its coding, marking, laser and labelling equipment across New Zealand and Pacific territories such as Fiji, Samoa and Tahiti.
The kit is complex electro-mechanical production line equipment with a big software side, and the work spans sole-charge installs, software integration, repairs, customer training and help desk support. This role is open to applicants already in New Zealand or otherwise holding immigration credentials to live and work there. The company is an Accredited Employer with Immigration New Zealand and can sponsor through the AEWV.
Show the coding and labelling systems you have installed, the software you have integrated and the sites you have supported on your CV. Shape an Auckland coding and marking field service CV on Build AI CV so it is easy to match.
Key Responsibilities
- Install advanced coding and vision systems on production lines in sole charge, including software control integrations and labelling software
- Use manuals, schematics, diagnostics and electrical know-how to finish installs
- Train customers and in-house service and sales staff on safe, correct operation
- Give pre-sales, after-sales and help desk support to customers and other technicians
- Carry out electrical and mechanical repairs, from fault-finding and parts swaps to wiring, modules and software and firmware updates
- Run Factory Acceptance Testing before shipping, plus production test runs on customer sites, then scheduled follow-up servicing to cut downtime
- Keep stock movements and workflow paperwork accurate and up to date
Requirements & Eligibility
- A relevant university qualification
- At least 5 years installing and supporting industrial coding and labelling technologies and their control software
- Proven fault-finding skills integrating coding software with coding and marking equipment
- Can work remotely and unsupervised, and outside normal hours, including an on-call roster
- A valid driver licence
- Immigration credentials to live and work in New Zealand
- A valid passport at all times
Apply: Apply by email · WhatsApp
Visa guide: AEWV Guide for UK Workers