General Manager
Visa sponsorship
Hospitality · Wellington, New Zealand · Full-Time · $25/hr · Visa: Employer sponsored
Opening a property from scratch is a rare chance, and this Wellington role hands it to one experienced leader. A newly built lodging and lifestyle venue needs a General Manager to take charge of the entire operation, build its systems and service standards and pull the department heads into a single team.
You would oversee rooms, guest services, food and beverage, housekeeping and maintenance while keeping a close watch on revenue, labour and costs. Measurable results from earlier hotel or venue roles count for more than titles. Overseas applicants with verified hospitality experience are encouraged to apply, and visa sponsorship is available to the person selected.
Use your CV to list the properties you have run or opened, the departments that reported to you and the budgets you managed. Lay out your hotel pre-opening leadership in Build AI CV to finish the job.
Key Responsibilities
- Run the whole property and take responsibility for its commercial performance
- Lead the launch and setup of the new venue, building reliable systems, processes and service standards from day one
- Develop and coach department heads to meet their operational goals
- Build a team culture of accountability, cooperation and strong service
- Make sure every guest has a consistent, high-quality stay
- Manage rooms, guest services, food and beverage, housekeeping and maintenance
- Monitor revenue, labour efficiency and operating costs, using data to lift performance and guest satisfaction
- Catch problems early, put practical fixes in place and keep departments communicating so the day runs smoothly
- Support staff engagement, training and development
- Lead by example on the property's values with confident guest contact, pushing steady improvement without losing consistency
Requirements & Eligibility
- Proven senior-level experience managing hospitality, lodging or lifestyle-focused properties
- Demonstrated ability to lead multi-department teams and handle operational complexity
- Strong hospitality leadership background with measurable business outcomes
- Track record of developing teams, processes and service standards in a dynamic environment
- Able to balance hands-on leadership with strategic business planning
- Understanding of lodging operations, guest experience management and the drivers of profitability
- Experience with budgeting, forecasting, labour management and cost control
- Strong communication skills to influence and motivate diverse teams
- Confident decision-maker with a practical approach to operational challenges
- Food and beverage leadership experience is highly regarded
- Passion for hospitality, travel, people and memorable experiences
- Applicants must be able to demonstrate verified skills, experience and leadership capability
Apply: Apply by email · WhatsApp
Visa guide: AEWV Guide for UK Workers