Housekeeping Manager
Visa sponsorship
Hospitality · Gold Coast, QLD, Australia · Full-Time · Discussed at interview · Visa: Employer sponsored
Every room ready before the guest arrives is the standard a Gold Coast hotel sets for its new Executive Housekeeping Manager. You would lead the housekeeping team, plan the day's workload, run briefings and work with hotel leadership to keep quality high and consistent.
Rosters, staffing adjustments, health and safety procedures and the daily admin all sit with you, along with fixing performance issues quickly and keeping handovers clear. No formal qualification is required, but you will need to show real hotel housekeeping leadership. Sponsorship is available for eligible candidates. If you have run housekeeping in a busy UK hotel, this is a natural step.
On your CV, name the hotels and team sizes you have managed, how you check rooms before arrival and your health and safety knowledge. Lead with your hotel housekeeping results in a Build AI CV and apply.
Key Responsibilities
- Manage day-to-day housekeeping and take responsibility for team performance
- Plan daily workloads, assign tasks to operational priorities and run team briefings with clear expectations
- Check that every room meets standard and is guest-ready before arrival
- Work with hotel leadership to maintain and improve housekeeping quality
- Assess staffing levels, move resources as demand changes and manage rosters and daily admin
- Keep health, safety and compliance procedures accurate and support billing and other operational processes
- Track standards, deal with performance issues promptly and put practical solutions in place
- Keep communication clear between housekeeping and management, with smooth shift handovers, and build a culture of accountability, service and quality
Requirements & Eligibility
- Demonstrable experience managing hotel housekeeping operations
- Experience as a Housekeeping Manager or a senior housekeeping professional is highly regarded
- A track record of supervising, coordinating and motivating housekeeping staff
- Knowledge of hotel room standards and guest expectations, with hands-on experience that genuinely fits the role
- Strong communication, relationship-building, organisation and time management
- Juggles competing priorities in a busy hotel and solves operational problems confidently
- Understands workplace health and safety and is firmly committed to compliance and professional standards
- Understands annualised budgets and operational costs
- Professionally presented, with a service-focused attitude, and available for weekends and public holidays when required
- No formal qualification is required
- Candidates must be able to substantiate their relevant professional experience
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