Retail Manager
Hospitality · Perth, WA, Australia · Full-Time · $80,000 - $85,000/yr · Visa: Ask us
Perth has an opening for a Retail Manager who can take full charge of a busy hospitality store. A growing business in Western Australia wants someone experienced at leading staff, protecting service standards and keeping a close eye on the numbers, and UK managers from coffee chains, bakeries or food halls will know the territory.
Daily, the role brings together team development, sales and stock control, rostering against labour budgets and making sure workplace and food safety rules are met. Expect weekends, evenings and public holidays on the rota.
Use your CV to prove the scale you have managed, from headcount and weekly takings to stock systems and the POS software you use. Lay out a Perth hospitality store manager CV with Build AI CV to make that leadership easy to see.
Key Responsibilities
- Oversee the whole operation each day, directing what happens on the shop floor
- Keep a close watch on sales figures and margins, and hold wage and running costs to budget
- Plan and publish the staff rota
- Hire and induct newcomers, train them up and handle coaching, mentoring and performance reviews
- Set high expectations for customer care, dealing with questions and complaints in a professional way
- Check stock, organise purchasing, carry out stocktakes regularly and keep waste down, while building solid supplier relationships
- Dig into sales reports for improvement ideas and roll out plans that raise income and efficiency
- Make sure food, presentation and service stay consistent, and that health and safety, food safety law and company policy are respected
- Maintain accurate records and help both the business and its people grow
Requirements & Eligibility
- Minimum 2 years in a full-time Retail Manager, Café Manager or comparable hospitality management position
- A history of running a high-volume hospitality or retail operation
- Has managed a team of 10 or more employees
- Track record with rostering, controlling labour costs, inventory control and purchasing
- Confident with financial management and analysing sales
- A capable leader and people manager who communicates well and puts customer service first
- Solves problems and makes sound business decisions
- Comfortable with POS systems and Microsoft Office
- Understands food safety and workplace health and safety requirements
- Can work weekends, evenings and public holidays
- A relevant qualification in Hospitality, Business or Management is advantageous
- A Food Safety Supervisor Certificate is desirable, and a First Aid Certificate is also desirable
- Hospitality POS system experience is an advantage
- Experience opening new stores or running multiple locations is advantageous
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