Sales Support
Visa sponsorship
Sales & Marketing · Auckland, New Zealand · Full-Time · $25/hr · Visa: Employer sponsored
Some people are natural organisers who never let a promise to a customer slip. If that sounds like you, this Auckland Sales Support role could fit. You would be the link between customers, coaches and the operations team, making sure needs are understood and every agreed step actually happens.
Expect to follow up on leads and referrals, call customers to confirm details, record everything accurately and chase loose ends until they are closed. A sharp eye for detail and calm, friendly communication are what make this job work. Sponsorship is available for suitable overseas candidates who meet the role requirements and applicable visa criteria.
Use your CV to show how you have kept customers happy and records clean, naming the systems you used and the follow-up habits you rely on. Present your referral tracking and customer follow-up skills in Build AI CV.
Key Responsibilities
- Act as the trusted link between customers, coaches and internal teams
- Follow up customer needs raised in coaching conversations and contact customers to confirm details and progress solutions
- Record, check and action each opportunity accurately and keep leads moving on time
- Coordinate referrals from first identification to completion and pass requirements to the right teams
- Build trust through clear, consistent and professional communication with customers and colleagues
- Represent the organisation well in every interaction
- Spot missing or unclear details and arrange follow-up, owning open actions until they are closed
- Resolve customer concerns and process issues with good judgement
- Keep accurate records in the relevant systems
- Juggle competing priorities without losing accuracy as part of a customer-focused team
Requirements & Eligibility
- Past experience in sales, customer service, client support, or a similar customer-facing role
- Strong spoken and written communication and confidence talking to customers professionally
- Able to build credibility and long-term customer relationships
- Careful with customer information, able to check requirements and make sure follow-through is accurate
- Excellent time management and organisation, able to handle multiple priorities and stakeholders
- Proactive and accountable, with a positive, customer-first mindset
- Resilient and adaptable in a fast-paced environment
- Comfortable with technology and quick to learn new systems
- Strong problem-solving and critical-thinking skills
- Works well as part of a wider team
- Reliable, professional and committed to accurate customer outcomes
Apply: Apply by email · WhatsApp
Visa guide: AEWV Guide for UK Workers